INNOVATION LABORATORIES TO CHANGE PUBLIC MANAGEMENT: ANAYSIS OF THE NOVAGOB.LAB CASE

Abstract

Innovation labs or living labs are spaces designed to promote the transformation of public management. This paper approaches innovation laboratories through a case-study: NovaGob Lab, Government Laboratory for Pubic Innovation - the first of its kind in Spain. Thus, from the analysis of an innovation community in strategic planning for the public sector, the potential of these kinds of instruments for developing innovation in public management is contrasted, through the application of experimental methodologies and the use of dynamics of co-creation and collaboration within organizations, among internal and external players. Conclusions
are reached for understanding the implications of innovation laboratories for changing public administration, understanding the new avenues of cocreation with citizens in problem-solving, as well as for contextualizing the new paradigm of intelligent governance in public management